Testimonials

At Millcreek Home Health and Hospice, we believe that quality of care can only be facilitated when quality of life is first considered. We don’t believe that success is measured purely by numbers. At Millcreek Home Health and Hospice, we measure success by one barometer: You.

Patient and family feedback is critical to Millcreek Home Health and Hospice’s goal of constantly improving the quality of our care. If you have any input you would like to provide, please feel free to contact us.

At Millcreek Home Health and Hospice personal attention and expert professionalism can go hand-in-hand. Read what our patients and their families have to say.

To our support group at Millcreek Hospice-Paige, Heather, John Esther and Angel,

My sisters and I would like to thank you for all your compassionate care and support. We first contacted Millcreek on a Sunday to arrange care for our mother, who was leaving the hospital and returning to her home. It was our good fortune that Angel was on call that weekend and calmly dealt with frantic calls coming in from out of state and from the hospital. As astute professionals do, she came up with the best solution which was to go to the hospital, evaluate the situation, and assist from there. Angel, you are indeed an angel; thank you for putting the phone down and stepping in.

And there was Paige. Our contact began with a visit every other day and texts. Soon a bed and table appeared along with a wheelchair and piles of supplies.  Mother’s condition soon changed and Paige came every day, then multiple times a day. When my sisters and I were feeling overwhelmed, we'd say "let's contact Paige. She'll know what to do." And, she did. She always came to evaluate Mother and touched her with such tenderness and compassion.A thank you to Esther, who knew that what we really needed was a break. We quickly learned that when Esther arrived she filled the room with her skill and expertise. It was best to step out and let her make Maxine comfortable with her gentle touch and caring attention. We won't forget the first day we met Heather. He questions got us thinking about a funeral service and how to balance the wishes of four sisters while honoring our Mother. Thank you for asking, then listening to what was said and that which wasn’t. To state the obvious, we only had one chance to get it right. It is because of your gentle probing during a difficult time that we find great comfort in knowing we made the right decision about her service. Chaplain John was a perfect fit for our family. He encouraged us to seek a comforting combination of honoring our mother's beliefs and ours. We are so grateful to him for conducting the funeral and for his memorable graveside prayer, which was a tribute to spiritual diversity and harmony.

It seems nearly impossible to thank you all for the service and comfort you gave Mother, and for clearly putting into practice the idea that it is as important to help and support the family as it is the patient. Take care, all. We greatly admire you choice of work and level of skills in hospice care.
— Mother's girls

To the angels at Millcreek Home Health and Hospice:
We wanted to thank you for the gentle, loving care that you gave out mother while she was under your care. We felt comforted knowing that she was being looked after by competent, understanding caregivers.
Christie was especially comforting when  she stayed with our family and talked us through Mother's last moments.
I wish words better expressed our feelings, as "thank you" doesn't seem good enough.
—The family of Mrs. H.

Everyone gets an A+ from our family. We are indeed grateful for your kindness, care and expertise - not only during Dad's illness but at the time of his passing. Our heartfelt thank you to everyone of you who assisted us. You were wonderful.

— Family Member
Utah

Home Health Testimonials

Dear Millcreek,
      I don't always say the right things but I do want to let you know how wonderful Monica has been to our family. She has been coming to our home 3 days a week for the last two months. To do lymphedema wraps and massaging for my husband. She has always been professional and caring with us. She never talked down to either one of us. Including our children. If she was ever late (which was RARELY) she called. And if we ever needed to call her she always returned our calls promptly. 
     Monica  is a great nurse and  a friend. We both felt very comfortable with her. She is funny and honest and helped us a great deal. She is more like a friend than a professional care giver. We can't say enough  about her.
     My husband went back to work last week and so far so good. If we EVER need home health care again Millcreek will be the first one we call and Monica will be the one we request. It's really different on Mondays, Wednesdays and Fridays without her. We always looked forward to seeing her. She is more like a friend than a nurse. She took pictures and always explained things to us as she was doing them. She taught me and our son how to do the wraps for him. She  went above and beyond the nurse part we felt. She looked things up for us , especially with the diabetes care. She is gentle and never  made us feel intimidated by what she was doing. We will miss her for sure.  Thank you!

 Sincerely,
—S. P.

My nurse was exceptional. She told me she was just a phone call away, should I need her. She always made sure I had everything I needed before she left, and always assured me when I would get discouraged. I would like to express my appreciation for the quality of care I received from your staff.

— Patient
Salt Lake City

My nurse was very professional, caring, reassuring and knowledgeable. She was a tremendous support and helped significantly in my recovery. I appreciated her very much.

— Patient
Salt Lake City

My physical therapist gave me excellent instruction and encouragement as I worked to regain my strength. He was very pleasant and professional and I looked forward to his visits. I would not be doing what I am today without his help.

— Patient
Salt Lake City

We loved the nurses and our home health aide was absolutely great in every way. We loved our experience with Millcreek and will use you again in the future as our mother needs more care. Thank you!

— Patient
Salt Lake City

My therapist was a gentle man and we became friends.

— Patient
Salt Lake City

We had excellent care for my mother and I was very pleased with her treatments. I give your company 5 stars. Keep up the good work!

— Patient
Salt Lake City